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Privacy Policy

A legal disclaimer

Last Updated: July 2026

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Welcome to the website of Circalume ("we", "us", or "our"). We operate as a specialist lighting design practice focusing on ecology, planning compliance, sustainability, and the circular economy. We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, engage our consultancy services, or correspond with us.

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1. Information We Collect

We may collect and process the following categories of personal data:

  • Identity & Contact Data: Name, job title, company name, email address, telephone number, and postal address when you submit an inquiry through our contact forms or engage our services.

  • Project & Planning Data: Site addresses, architectural drawings, planning application references, and environmental parameters relevant to discharging your local council conditions.

  • Technical & Usage Data: Your IP address, browser type, operating system, referring URLs, and details of how you interact with our website via essential tracking or analytical cookies.

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2. How We Use Your Data

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We only process your personal information when we have a valid legal basis to do so. Most commonly, we use your data to:

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  • Fulfil a Contract: Provide technical lighting design briefs, execute DIALux modelling, and deliver formal compliance specifications.

  • Legitimate Interests: Respond to your business inquiries, pitch for potential lighting projects, optimise our website functionality, and protect our digital infrastructure.

  • Legal Compliance: Maintain proper corporate financial records and satisfy regulatory obligations.

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3. Data Sharing and Third Parties

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We do not sell or rent your personal information to third parties. We may share your data only with trusted partners strictly necessary to conduct our business:

  • Professional Collaborators: Sub-contractors or joint business partners directly involved in delivering your specific lighting project layout or architectural execution.

  • Regulatory & Planning Authorities: Local planning councils or statutory ecological bodies, strictly to the extent required to submit compliance documentation and discharge planning conditions on your behalf.

  • Service Providers: IT support, secure cloud storage hosts, and analytics providers who operate under strict data-processing agreements.

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4. Data Security and Retention

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We implement robust technical and organisational security measures to protect your data from unauthorised access, loss, or alteration.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or professional indemnity reporting requirements (typically up to 6–7 years following contract completion).

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5. Your Legal Rights

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Under UK data protection laws, you possess specific rights regarding your personal information, including:

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  • The Right to Access: Request a copy of the personal data we hold about you.

  • The Right to Rectification: Request that we correct any inaccurate or incomplete information.

  • The Right to Erasure ("Right to be Forgotten"): Request that we delete your data under certain legal conditions.

  • The Right to Restrict or Object: Limit or object to how we process your data, particularly regarding legitimate interests or direct marketing.

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To exercise any of these rights, please get in touch with us using the details below. If you remain unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

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6. Cookies Policy

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Our website uses cookies to improve user experience and analyse traffic. Essential cookies run automatically to keep the site functional. Analytical cookies (such as Google Analytics) will only be deployed if you actively consent via our cookie banner upon arrival. You can modify your browser settings to reject cookies at any time.

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7. Contact Us

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For any questions, concerns, or data access requests regarding this Privacy Policy, please get in touch with us at Circalume

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Email: info@circalume.co.uk

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